Terms & Conditions
1) Ordering
In registering on the site or placing any order for alcohol you confirm that you are over 18 years old. Orders may be filled and placed by clicking the 'confirm order' button. In doing this you are making an offer to buy from us within our terms.
We shall respond with a computer generated email confirmation of the order, or if, after the confirmation, we have to amend your order, we will contact you before proceeding with the sale.
We reserve the right to reject the order in the event that any of the products or services requested are unavailable.
Offer, if any, from this website cannot be used in conjunction with any other offers from DECO Wines Limited's direct sales materials.
2) Availability
DECO Wines Limited does its utmost to ensure that all wines offered on the website are currently available. However, availability is limited, particularly in the case of the rare wines of the small-scale producers. All products are offered subject to availability and final confirmation.
All pictures shown are for illustration purpose only.
All bottles are in 750 ml format, or Sake in 720 ml format, unless otherwise specified.
3) Payment
Payment can be made online by credit card.
Outlying Islands, and some areas in The New Territories are not covered. Estimated time slot is only for reference. Please contact us before you place an order should a clarification is needed.
Delivery takes up to 7 working days, excluding Saturday, Sunday and Public Holidays, or more. We shall contact you to arrange on a delivery date and estimated time slot. If there is no one to collect the delivery, an additional delivery charge for the rescheduled delivery will apply..
We offer free delivery to one single location for purchase over $2,200. For purchase below $2,200, a delivery charge of $250 will apply.
5) Refund Policy
We strongly advise customer to examine the wines immediately upon delivery. Refund will be in form of credit for next purchase, and is only available within 14 days of receipt, for items below $800, or less than 10 years old, at our complete discretion. Collection fee will apply, if we collect.
DECO Wines Limited shall not be liable for any lost or damage if customer fails to receive the wines after one month of invoicing. Wines not delivered over 6 months will be disposed without prior acknowledgement. No refund nor replacement will be given.
7) Special Terms
We shall notify you as to any special terms before you confirm any order, such as Pre-Order and En Primeur. Placing an order following such notification will constitute acceptance of any special terms we have notified to you.
8) Force Majeure
DECO Wines Limited shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.
9) Severance
Any of these Terms and Conditions which is or may be void or unenforceable shall to the extent of such invalidity or unenforceability be deemed severable and shall not affect any other Term or Condition.