Terms & Conditions
In registering on the site or placing any order for alcohol you confirm that you are over 18 years old. Orders may be filled and placed by clicking the 'confirm order' button. In doing this you are making an offer to buy from us within our terms. We shall respond with a computer generated email confirmation of the order, or if, after the confirmation, we have to amend your order, we will contact you before proceeding with the sale.
DECO Wines Limited does its utmost to ensure that all wines offered on the website are currently available. However, availability is limited, particularly in the case of the rare wines of the small-scale producers. All products are offered subject to availability and final confirmation.
All pictures shown are for illustration purpose only.
All bottles are in 750 ml format, unless otherwise specified.
Payment can be made online by credit card.
Payment by other methods should be made within 10 days upon order is confirmed, otherwise order will be cancelled without prior acknowledgement. DECO Wines Limited accept the following payment methods:
Payment by cheque should be issued to “DECO Wines Limited”; and mailed to Unit 14, 10/F, Block B, Kailey Industrial Centre, 12 Fung Yip Street, Chai Wan, Hong Kong.
Payment by e-cheque should be issued to “DECO Wines Limited”; and emailed to email@example.com.
Payment by bank transfer:
Hang Seng Bank: (024) 788-136372-883; Account name: DECO Wines Limited
Bank of China: (012) 720-1-006814-4; Account name: DECO Wines Limited
Payment by Faster Payment System (FPS). Please send your payment to firstname.lastname@example.org.
Outlying Islands, and some areas in The New Territories are not covered. Please contact us before you place an order should a clarification is needed.
Delivery takes 3 working days, excluding Saturday, Sunday and Public Holidays, or more. We shall contact you to arrange on a delivery date and estimated time slot. If there is no one to collect the delivery at the estimated time slot, an additional delivery charge for the rescheduled delivery will apply..
We offer free delivery by S.F. Express (chilled service) to one single location for purchase over $1,200. For purchase below $1,200, a delivery charge of $100 will apply.
We do not offer pick-up service in our office.
5) Refund Policy
We strongly advise customer to examine the wines immediately upon delivery. Refund will be in form of credit for next purchase, and is only available within 14 days of receipt, for items below HK$800, or less than 10 years old, at our complete discretion. Collection fee will apply, if we collect.
DECO Wines Limited shall not be liable for any lost or damage if customer fails to receive the wines after one month of invoicing. Wines not delivered over 6 months will be disposed without prior acknowledgement. No refund nor replacement will be given.
7) Special Terms
We shall notify you as to any special terms before you confirm any order, such as Pre-Order and En Primeur. Placing an order following such notification will constitute acceptance of any special terms we have notified to you.
8) Force Majeure
DECO Wines Limited shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.
Any of these Terms and Conditions which is or may be void or unenforceable shall to the extent of such invalidity or unenforceability be deemed severable and shall not affect any other Term or Condition.